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To ensure you are in the correct area of the control panel, click on the option marked 'Autoresponders' on the left-hand menu. If you have not yet created any autoresponders, this screen will be mostly empty. To create a new autoresponder, simply click on the 'Create' button.
Fill in the top row of options as follows:
- Name
- This value is simply a reference to allow you to locate the correct autoresponder entry when assigning autoresponders to mailboxes.
- Active
- You can activate and de-activate autoresponders, allowing you to have, for example, an autoresponder for long periods of absence. As a result, you can leave the autoresponder selected for any mailboxes you want without the autoresponder being active, and then simply enable the autoresponder whenever you want the emails to be sent.
- Subject
- This is the subject which will be displayed in the response email returned to the sender. You can use certain special identifiers here to incorporate information from the original email. For details on these identifiers, click here
- From name
- This is the name that your autoresponse message will appear to come from. ie: The one that the original sender of the message will see when the autoresponder replies to them for you.
Note - This can be a real name, or any other reference you like, but cannot be an email address or contain an @ sybmol.
The only remaining field is the body of the message you want people to see when this autoresponder is used to reply to them.
As usual, when you are happy with your changes, click the 'OK' button in the bottom right corner to finalise them, and click 'Activate' when you have finished making changes in your panel.
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