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The exact method for configuring your email program to use Port995 to collect and send emails
depends on which email program you use.
If you use any of the following programs, please see the appropriate HowTo for specific
configuration instructions:
You can also send and receive your emails using webmail.
For instructions on configuring any other program for use with Port995, please see the
documentation for the program. Before configuring your email program, you will need to
log into your control panel and create a mailbox. You will need to
enter some or all of the following details when configuring your email program:
- Mail collection protocol: POP3 or IMAP4
- This is the method used to collect incoming emails from the server. Our server supports both
POP and IMAP. IMAP is generally better than POP for most uses.
- POP/IMAP server: port995.com
- This is the address of the mail server used to receive incoming emails.
- Username:
- The username is the same as the address for your mailbox —
user@example.port995.com, for example. The same username is used to
both collect your emails and to send them out.
- Password:
- You should use whatever password you entered when you
created the mailbox in your control panel. The same
password is used for sending and receiving email.
- Email address:
- This is the address that your emails will be marked as having been sent from. Although you
can set any valid email address here, you will probably want this to be the address of the
mailbox you have created.
- SMTP server: port995.com
- This is the address of the mail server used to send outgoing emails.
- SMTP port: 587, 25 or 465
- This may not be optional. If it is, you should use 587 in order to take advantage of our
IP masking. Port 25 will also
work (no IP masking) as will 465 (no IP masking, secure connections only).
- Security settings:
- Your email program may offer you a number of security options including:
- TLS/SSL
- Also called simply “secure connection”, this option will encrypt
communication between your mail program and our server to prevent others from
eavesdropping. See the glossary for more information.
- SMTP Authentication
- This may also be called “use username and password when sending email” or
“SMTP server requires authentication”. When using our server to send out
email, your mail program will need to send your username and password.
- Secure Password Authentication
- Secure password authentication is an option in some mail programs which changes the way
the password is sent. Despite the name, this option does not provide any additional
security, and we recommend disabling the option if available. If you do wish to enable
this option, only do so for outgoing (SMTP) connections.
If you simply want to ensure that your password and email are safe from eavesdropping, use
TLS.
If your email program does not ask for an email address when you create the account, it may try
to guess your email address. Depending on how it does this, this may work, or it may try to use
an email address such as user@example.port995.com@port995.com.
Although this is technically a valid email-address, many mail servers will reject emails which
try to use email addresses like this.
If you receive bounce messages reporting that your email has
been rejected due to a “syntax error”, it may be that your mail program is trying to
send emails using a badly-constructed email address. Some webmail systems (not the
one used by Port995) do this, as do some email clients such as
Mailsmith. With Mailsmith, you can use
the “Use as from address” option when setting the “Reply-To” address to
overcome this. For other mail programs, please see the program's documentation.
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